TERMS AND CONDITIONS
Accommodation for Minors
Children (up to 5 years old) stay free of charge when occupying their parents' room, using existing beds. As determined by Federal Law No. 8,069, we do not allow accommodation for minors under 18, unless accompanied by their parents or guardian. When checking in, you must present a photo ID proving your identity and affiliation. If the minor is accompanied by a guardian or just one of the parents, they must present authorization to accommodate the minor signed by their parents and notarized.
Cancellation Policy
Cancellation conditions vary depending on the type of fare. Check the policies for each condition and ask your questions.
Payment methods
The card provided when booking in the case of rates payable at the hotel will undergo pre-authorization to verify that it is valid and has sufficient funds, but will not be charged. In the case of rates with full or partial prepayment, the card will be debited immediately upon completion of the reservation in accordance with the rate policy.
Data Protection Policies
Follows the rules of the consumer code and the constitution in addition to general hotel laws.
Additional Information
We have a professional hairdryer in every room, a rooftop pool and a gym. The largest rooms in the region.